Reference

istana777 Privacy Policy for Your Account

Your istana777 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move between the lobby and your wallet.

Account dataWallet recordsCookie choicesPrivacy requests
istana777 istana777 Privacy Policy for Your Account
REQUEST HELP

Get Help With Privacy Requests

A clear contact route helps when you want to ask about a record, correct your account details, or question a cookie choice.

Account contact Open the signed-in support contact and include your linked phone number.
Wallet record query If your question concerns DANA, OVO, GoPay, QRIS, bank transfer, or virtual account data…
Access correction Ask us to view or amend personal data through the same support path.
HANDLING DETAILS

How Account Data Stays Protected

We treat privacy as an account operation rather than a banner on the page. Access checks, wallet references, browser sessions, and contact requests are handled for defined purposes, while phone verification helps…

Data we receive

We may receive your name, phone number, account details, support messages, and transaction references. Technical records can include device type, browser session, sign-in time, and security events connected to your account.

Cookie choices

Cookies and similar browser storage can keep a session active, remember selected settings, and help identify unusual access. You can adjust browser controls, though some account and security functions may then need another sign-in.

Account security

Phone verification, sign-in checks, session records, and device signals help us protect account access. Never share a verification code; if a sign-in looks unfamiliar, contact us through the signed-in support route.

Retention periods

We keep personal and transaction records only for the period needed for account security, dispute handling, service operations, or legal duties. A request can ask us to explain why a specific record remains.

Who you contact

Our privacy contact is reached through the support contact displayed in your account area. Include your linked phone number and request type so we can route the message without asking you to post private data publicly.

Changing your data

You can request correction of inaccurate account details or ask about deletion where applicable. We may retain a transaction or security record when a legal duty or unresolved account matter requires it.

Privacy Policy Questions From Indonesia

These answers address the privacy questions we expect before account access: what we collect, how wallet references are handled, how cookies work on a phone, and how you can send a request. If your case involves a particular account record, use the signed-in support contact so we can check it securely.

The istana777 Privacy Policy covers account creation, phone verification, sign-in, device sessions, support messages, cookies, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

No. Our Privacy Policy concerns transaction references and account records, not your DANA or QRIS password. We do not ask you to share wallet credentials or bank login details through support.

Use the support contact shown after signing in, provide your linked phone number, and state that you are making a Privacy Policy data request. We may verify ownership before discussing private account records.

You can ask for correction through the account support path. Tell us which detail is inaccurate and provide the relevant account step; we will assess the request against security checks and applicable legal duties.

On a phone browser, cookies or similar storage can maintain your session, save selected settings, and flag unusual access. Browser controls can remove them, but you may need to sign in again.

We retain records for the time needed for security, transaction questions, service operations, or legal duties. The exact period can differ by record, and you may ask support why a record remains.

Yes. Account access and eligibility depend on local law. Our Privacy Policy explains our data handling, but it does not change Indonesian legal requirements or any rule that applies to your location.